1. Acceptance of Terms
By accessing and using Telemstry ("Service"), you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
Telemstry provides AI-powered communication assistance including real-time transcription, knowledge base search, and AI-generated insights through our web application and Chrome browser extension.
3. User Accounts
To access certain features of the Service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious content or malware
- Attempt to gain unauthorized access to our systems
- Use the service for illegal or harmful activities
- Share your account credentials with others
5. Data and Content
You retain ownership of any content you upload or create using our Service. By using our Service, you grant us permission to process your content to provide the requested services (transcription, AI analysis, search functionality).
6. Subscription and Billing
Paid subscriptions are billed monthly at $20/month for Pro plans. You may cancel your subscription at any time through your account settings. Refunds are provided on a case-by-case basis within 30 days of purchase.
7. Usage Limits
Service usage is subject to the following limits based on your plan:
- Free Plan: 200 minutes transcription, 50 AI explanations, 50 knowledge base queries, 5 file uploads per month
- Pro Plan: 2,000 minutes transcription, 1,000 AI explanations, 1,000 knowledge base queries, 100 file uploads per month
8. Service Availability
While we strive to maintain high availability, we do not guarantee that the Service will be available at all times. We may perform maintenance or updates that temporarily interrupt service.
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Telemstry and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
10. Privacy and Data Security
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our data collection and usage practices.
11. Limitation of Liability
In no event shall Telemstry be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
12. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including breach of the Terms.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
14. Contact Information
If you have any questions about these Terms, please contact us at legal@telemstry.com